Authenticity Guarantee

100% AUTHENTICITY, GUARANTEED, OR YOUR MONEY BACK. We are committed to making your pre owned luxury shopping safe and enjoyable. We are committed to sell authentic product only!  

Our inventory goes through a strict process of authenticity! Our items are AUTHENTICATED up to TWICE!  We have partnered with one of the most trusted luxury authentication companies for designer goods in the global resale market.

STEP 1: All our items are inspected and authenticated by experts from our reputable vendors. 

STEP 2: RELOVE DELUXE (former Brandy Bag) is an ENTRUPY TRUSTED SELLERWe also validate authenticity using an artificial intelligence (AI) technology, which uses millions of microscopic surface images and algorithms to validate authenticity. This process will take 24 to 48 hours to complete.

We are so confident that you will be happy with your purchase that is why we offer a FULL REFUND if the return is for authenticity reasons, including all shipping costs (up to $35.00). Buyer must provide shipping payment evidence.

If the item purchased is inauthentic by a well-recognized authentication expert, documentation from this source stating the findings is required. Send a copy of their findings by email To: and we will contact the expert to discuss the findings. All these steps are required before refund is granted.